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Opened 4 years ago

Closed 4 years ago

#1978 closed enhancement (duplicate)

Subscriptions: Cancel pending subscriptions after a certain length of time

Reported by: richardmtl Owned by: tmoorewp
Priority: normal Severity: normal
Plugin: jetpack Keywords: subscriptions


When a user enters their email address and does NOT confirm with the email they receive, the pending subscription never expires. This can lead a user to think that their subscription request didn't work, when in fact, the confirmation email was simply sent to spam, for example. If they try again to subscribe, they are unable to do so.

If we let pending subscriptions expire after say, a week or so, we could add an option in the confirmation email that says "Never ask me about subscribing to this particular site again", to avoid anyone maliciously re-subscribing someone's email address every week.

Change History (2)

comment:2 @jeherve4 years ago

  • Resolution set to duplicate
  • Status changed from new to closed
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