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Opened 4 years ago

Closed 4 years ago

#1837 closed defect (invalid)

I cannot activate my jetpack

Reported by: Supercy Owned by: tmoorewp
Priority: normal Severity: major
Plugin: jetpack Keywords: jetpack, activation,


Jetpack is installed (version 3.2.3) When I click on the "Connect to WordPress.com" button I cannot get Jetpack activated. Instead I get the following message:

Your website needs to be publicly accessible to use Jetpack: site_inaccessible Error Details: The Jetpack server was unable to communicate with your site [IXR -32300: transport error: http_request_failed Operation timed out after 15391 milliseconds with 0 out of -1 bytes received]

I am hosted by Go Daddy; My web site written with WordPress appears healthy, if very underdeveloped. It is publicly accessible- my friends can see it. I've tried the trouble shooting hints about themes, plugins and my XMLRPC file. Nothing going.

I received an email suggesting I try Jetpack version 3.2.1. How can I do this? That email tantalizingly didn't tell me how.

Severity? Major for me!

Cy Winskell

Change History (1)

comment:1 @jeherve4 years ago

  • Resolution set to invalid
  • Status changed from new to closed
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