Changeset 3792926

Timestamp:

11/09/2026 05:11:55 PM (2 hours ago)

Author:

innostudio

Message:

PhoneSupport 0.1.17: works without WooCommerce, contact requests with a form in the widget

Location:

phonesupport-ai-voice-assistant-for-woocommerce

Files:

• tags/0.1.17/readme.txt (modified) (1 diff)
• trunk/readme.txt (modified) (1 diff)

phonesupport-ai-voice-assistant-for-woocommerce/tags/0.1.17/readme.txt

@@ -13 +13 @@
 == Description ==
 
-PhoneSupport adds a "Talk to us" button to your WooCommerce store or WordPress site. Visitors tap it and ask their question out loud, right from the browser, as if they were on the phone. An AI voice assistant answers in a natural voice using your site's own information.
+PhoneSupport adds a "Talk to us" button to your WordPress site, also with WooCommerce. Visitors tap it and ask their question out loud, right from the browser, as if they were on the phone. An AI voice assistant answers in a natural voice using your site's own information.
 
-WooCommerce is optional: on stores the assistant knows products, prices, stock and orders and can add products to the cart; on any other WordPress site (studios, hotels, restaurants, clinics, agencies, associations…) it answers from your pages, posts and documents.
+It works on any WordPress site (studios, hotels, restaurants, clinics, agencies, associations…) and has special features for WooCommerce stores.
 
 = What the assistant knows =
 
-* **Your catalogue and pages.** Scan your site with one click: products, prices, stock, pages, shipping zones and payment methods become the assistant's knowledge. Automatic updates keep prices and stock current: changed products are updated within a minute, everything else once a day. Variations (sizes, colours) are read with their own price and stock. Large catalogues (up to 10,000 products) are scanned in batches, with an estimate of the time needed before you start.
-* **Your instructions.** Upload PDFs with FAQs, price lists or store policies and the assistant follows them in every call.
-* **Your customers' orders.** Optionally, customers can ask where their order is. Signed-in customers: their last 10 orders. Other visitors: one order, after they type its number and billing email in the widget (the same check as the WooCommerce order tracking form). Orders are used only for the duration of the call, and addresses, emails, phone numbers and payment details are never shared.
-* **Add to cart by voice.** When a visitor asks, the assistant adds the product to their cart (asking which size or colour for products with variations). Visitors still review the cart and pay on their own. You can turn it off in the settings.
-
-* **Without WooCommerce.** The assistant reads your pages and your latest 200 posts; changed pages and posts are updated within a minute.
+* **Your site content.** Scan your site with one click: your pages (and, on sites without WooCommerce, your latest 200 posts) become the assistant's knowledge, and stay up to date automatically.
+* **Your instructions.** Upload PDFs with FAQs, price lists, opening hours or policies and the assistant follows them in every call.
 
 If something isn't in your site's information, the assistant says so instead of making it up.
 
+= Special features for WooCommerce =
+
+On WooCommerce stores, PhoneSupport also:
+
+* **Knows your whole catalogue.** Products, prices and sale prices, stock, categories, attributes and SKUs, plus shipping zones and costs, payment methods and store policies. Variations (sizes, colours) are read with their own price and stock. Large catalogues (up to 10,000 products) are scanned in batches, with an estimate of the time needed before you start.
+* **Keeps prices and stock current.** New, edited, sold-out and deleted products reach the assistant within a minute; everything else is refreshed once a day.
+* **Answers about orders.** Optionally, customers can ask where their order is. Signed-in customers: their last 10 orders. Other visitors: one order, after they type its number and billing email in the widget (the same check as the WooCommerce order tracking form). The assistant tells them the status, products, shipping method and tracking number (from Shipment Tracking, Advanced Shipment Tracking or AfterShip). Orders are used only for the duration of the call, and addresses, emails, phone numbers and payment details are never shared.
+* **Adds products to the cart by voice.** When a visitor asks, the assistant confirms the product and quantity, asks which size or colour for products with variations, and adds it to their cart. Visitors still review the cart and pay on their own. You can turn it off in the settings.
+* **Is compatible with High-Performance Order Storage (HPOS).**
+
 = Contact requests =
 
-Optionally, visitors can leave a contact request: a short form appears in the widget, and visitors either fill it in or tell their name, phone number or email and the reason to the assistant, who reads them back and writes them in the form so they can correct them; and the request reaches your email when the call ends (reply to it to write to the visitor). Useful for call-backs, quotes and appointments, and when the assistant can't answer. The details are deleted from the PhoneSupport servers once the email is sent.
+Optionally, visitors can leave a contact request: a short form appears in the widget, and visitors either fill it in or tell their name, phone number or email and the reason to the assistant, who reads them back and writes them in the form so they can correct them. The request reaches your email when the call ends (reply to it to write to the visitor). Useful for call-backs, quotes and appointments, and when the assistant can't answer. The details are deleted from the PhoneSupport servers once the email is sent.
 
 = Email summary =

phonesupport-ai-voice-assistant-for-woocommerce/trunk/readme.txt

@@ -13 +13 @@
 == Description ==
 
-PhoneSupport adds a "Talk to us" button to your WooCommerce store or WordPress site. Visitors tap it and ask their question out loud, right from the browser, as if they were on the phone. An AI voice assistant answers in a natural voice using your site's own information.
+PhoneSupport adds a "Talk to us" button to your WordPress site, also with WooCommerce. Visitors tap it and ask their question out loud, right from the browser, as if they were on the phone. An AI voice assistant answers in a natural voice using your site's own information.
 
-WooCommerce is optional: on stores the assistant knows products, prices, stock and orders and can add products to the cart; on any other WordPress site (studios, hotels, restaurants, clinics, agencies, associations…) it answers from your pages, posts and documents.
+It works on any WordPress site (studios, hotels, restaurants, clinics, agencies, associations…) and has special features for WooCommerce stores.
 
 = What the assistant knows =
 
-* **Your catalogue and pages.** Scan your site with one click: products, prices, stock, pages, shipping zones and payment methods become the assistant's knowledge. Automatic updates keep prices and stock current: changed products are updated within a minute, everything else once a day. Variations (sizes, colours) are read with their own price and stock. Large catalogues (up to 10,000 products) are scanned in batches, with an estimate of the time needed before you start.
-* **Your instructions.** Upload PDFs with FAQs, price lists or store policies and the assistant follows them in every call.
-* **Your customers' orders.** Optionally, customers can ask where their order is. Signed-in customers: their last 10 orders. Other visitors: one order, after they type its number and billing email in the widget (the same check as the WooCommerce order tracking form). Orders are used only for the duration of the call, and addresses, emails, phone numbers and payment details are never shared.
-* **Add to cart by voice.** When a visitor asks, the assistant adds the product to their cart (asking which size or colour for products with variations). Visitors still review the cart and pay on their own. You can turn it off in the settings.
-
-* **Without WooCommerce.** The assistant reads your pages and your latest 200 posts; changed pages and posts are updated within a minute.
+* **Your site content.** Scan your site with one click: your pages (and, on sites without WooCommerce, your latest 200 posts) become the assistant's knowledge, and stay up to date automatically.
+* **Your instructions.** Upload PDFs with FAQs, price lists, opening hours or policies and the assistant follows them in every call.
 
 If something isn't in your site's information, the assistant says so instead of making it up.
 
+= Special features for WooCommerce =
+
+On WooCommerce stores, PhoneSupport also:
+
+* **Knows your whole catalogue.** Products, prices and sale prices, stock, categories, attributes and SKUs, plus shipping zones and costs, payment methods and store policies. Variations (sizes, colours) are read with their own price and stock. Large catalogues (up to 10,000 products) are scanned in batches, with an estimate of the time needed before you start.
+* **Keeps prices and stock current.** New, edited, sold-out and deleted products reach the assistant within a minute; everything else is refreshed once a day.
+* **Answers about orders.** Optionally, customers can ask where their order is. Signed-in customers: their last 10 orders. Other visitors: one order, after they type its number and billing email in the widget (the same check as the WooCommerce order tracking form). The assistant tells them the status, products, shipping method and tracking number (from Shipment Tracking, Advanced Shipment Tracking or AfterShip). Orders are used only for the duration of the call, and addresses, emails, phone numbers and payment details are never shared.
+* **Adds products to the cart by voice.** When a visitor asks, the assistant confirms the product and quantity, asks which size or colour for products with variations, and adds it to their cart. Visitors still review the cart and pay on their own. You can turn it off in the settings.
+* **Is compatible with High-Performance Order Storage (HPOS).**
+
 = Contact requests =
 
-Optionally, visitors can leave a contact request: a short form appears in the widget, and visitors either fill it in or tell their name, phone number or email and the reason to the assistant, who reads them back and writes them in the form so they can correct them; and the request reaches your email when the call ends (reply to it to write to the visitor). Useful for call-backs, quotes and appointments, and when the assistant can't answer. The details are deleted from the PhoneSupport servers once the email is sent.
+Optionally, visitors can leave a contact request: a short form appears in the widget, and visitors either fill it in or tell their name, phone number or email and the reason to the assistant, who reads them back and writes them in the form so they can correct them. The request reaches your email when the call ends (reply to it to write to the visitor). Useful for call-backs, quotes and appointments, and when the assistant can't answer. The details are deleted from the PhoneSupport servers once the email is sent.
 
 = Email summary =