Changeset 3733653

Timestamp:

10/08/2026 04:20:56 AM (3 weeks ago)

Author:

rosenhristov1

Message:

Readme: order lookup for signed-in shoppers, ready-made rules; refresh screenshot 7

Location:

emporiqa

Files:

• assets/screenshot-7.jpg (modified) ( previous)
• tags/1.2.2/readme.txt (modified) (2 diffs)
• trunk/readme.txt (modified) (2 diffs)

emporiqa/tags/1.2.2/readme.txt

@@ -31 +31 @@
 * Voice mode, if you switch it on: the shopper taps the microphone, speaks, and hears the answer read aloud while the product cards stay on screen
 * Adds the item to the WooCommerce cart, with your own stock and variation checks
-* Answers shipping, returns and policy questions from your synced pages, and looks up an order from a number and email
+* Answers shipping, returns and policy questions from your synced pages, and looks up an order from a number and email (a shopper signed in to your store gives only the number)
+* Ready-made rules under Settings > Rules in Emporiqa also pass returns, cancellations, order changes, quotes and invoice requests to your team
 * Lets anyone on your team take over a live conversation, reading it from the first message with your saved replies to hand
 * Alerts your team in Slack, Microsoft Teams, Discord, Google Chat or email; outside your business hours it takes an email or phone number
@@ -134 +135 @@
 5. Customer support: shipping and payment from your synced policy pages
 6. Live take-over: your teammate answers inside the shopper's chat, both views shown
-7. Order status: the chat asks for an order number and matching email
+7. Order status: given an order number and the matching email, the chat answers with the order card: status, date, items and total
 8. Dashboard (demo store data): chat status, spend, revenue from chat
 9. Billing: pay-as-you-go at $0.25 a conversation, capped at $59 a month, with the next billing date

emporiqa/trunk/readme.txt

@@ -31 +31 @@
 * Voice mode, if you switch it on: the shopper taps the microphone, speaks, and hears the answer read aloud while the product cards stay on screen
 * Adds the item to the WooCommerce cart, with your own stock and variation checks
-* Answers shipping, returns and policy questions from your synced pages, and looks up an order from a number and email
+* Answers shipping, returns and policy questions from your synced pages, and looks up an order from a number and email (a shopper signed in to your store gives only the number)
+* Ready-made rules under Settings > Rules in Emporiqa also pass returns, cancellations, order changes, quotes and invoice requests to your team
 * Lets anyone on your team take over a live conversation, reading it from the first message with your saved replies to hand
 * Alerts your team in Slack, Microsoft Teams, Discord, Google Chat or email; outside your business hours it takes an email or phone number
@@ -134 +135 @@
 5. Customer support: shipping and payment from your synced policy pages
 6. Live take-over: your teammate answers inside the shopper's chat, both views shown
-7. Order status: the chat asks for an order number and matching email
+7. Order status: given an order number and the matching email, the chat answers with the order card: status, date, items and total
 8. Dashboard (demo store data): chat status, spend, revenue from chat
 9. Billing: pay-as-you-go at $0.25 a conversation, capped at $59 a month, with the next billing date